How to read your bill

Here are some steps to help you understand your electricity invoice:

1. Invoice identification data and the ATM code
2. Bank account where you can make the payment
3. Customer centre where you belong and its contact data
4. Counter information, invoiced index and its type (read/estimated). If you see that the monthly consumption doesn’t fit with the estimated index please go to the Customer Centre where you belong and change it.
5. Legal grounds data, excise level and Euro course to calculate it according to the Romanian Fiscal Code.
6. NB! If you have an unpaid invoice please check your “anterior sold” column. If the value inside is not “0” please go to one of our Customer Centre and try to solve the problem.
7. This numeral code it’s used to fill in the order when you pay your invoice through bank transfer.
8. Messages area. This area contains important messages for the customers. Please check the column because they change periodically.
9. When you pay the invoice ahead of time or you have an issued one with a negative value (if the estimated consumption is higher than the consumption recorded by meter), you will be fully or partially offset the current invoice. In this case you have to pay only the amount recorded in the “Total payment invoice” (this total is included in the bar code when you pay through Post Offices or banks – see area 7).
10. In “Other amounts” column you can find Radio and TV fees.
11. Issued Products and services information
12. Customer identification and the consumption place data (NLC). Please check this data to assure that everything is correct and update it when necessary.
13. Customer’s name and address where the invoice is sent every month. The address can be changed only by the contract holder at one of our Customer Centers.
14. The invoice fiscal number and order, issue time and due time to pay.